{"id":6442,"date":"2026-06-26T16:46:17","date_gmt":"2026-06-26T14:46:17","guid":{"rendered":"https:\/\/files.forever-tuning.com\/?page_id=6442"},"modified":"2026-06-30T16:26:50","modified_gmt":"2026-06-30T14:26:50","slug":"refund-file-policy","status":"publish","type":"page","link":"https:\/\/files.forever-tuning.com\/en\/refund-file-policy\/","title":{"rendered":"Refund &#038; File Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6442\" class=\"elementor elementor-6442\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b0d343 e-con-full e-flex e-con e-parent\" data-id=\"4b0d343\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf89fc elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"bdf89fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ecu-topbar\">\r\n\r\n<div class=\"ecu-left\">\r\n<div class=\"ecu-avatar\"><\/div>\r\n\r\n<div class=\"ecu-userbox\">\r\n<div class=\"ecu-welcome\">\ud83d\udc4b Welcome back,<\/div>\r\n<div class=\"ecu-user\"><\/div>\r\n<div class=\"ecu-mail\">\u2709\ufe0f <\/div>\r\n<div class=\"ecu-lang\"><div class=\"trp-shortcode-switcher__wrapper\"\r\n     style=\"--bg:#000000;--bg-hover:#444444;--text:#ffffff;--text-hover:#eeeeee;--border:1px solid transparent;--border-width:1px;--border-color:transparent;--border-radius:5px;--flag-radius:2px;--flag-size:18px;--aspect-ratio:4\/3;--font-size:14px;--transition-duration:0.2s\"\r\n     role=\"group\"\r\n     data-open-mode=\"hover\">\r\n\r\n    \r\n        <!-- ANCHOR (in-flow only; sizing\/borders; inert) -->\r\n        <div class=\"trp-language-switcher trp-ls-dropdown trp-shortcode-switcher trp-shortcode-anchor trp-open-on-hover\"\r\n             aria-hidden=\"true\"\r\n             inert\r\n data-no-translation>\r\n                <div class=\"trp-current-language-item__wrapper\">\r\n        <a class=\"trp-language-item trp-language-item__default trp-language-item__current\" data-no-translation href=\"https:\/\/files.forever-tuning.com\/en\/wp-json\/wp\/v2\/pages\/6442\" title=\"EN\"><img decoding=\"async\" src=\"https:\/\/files.forever-tuning.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/en_US.svg\" class=\"trp-flag-image\" alt=\"\" role=\"presentation\" loading=\"lazy\" \/><span class=\"trp-language-item-name\">EN<\/span><\/a>                    <svg class=\"trp-shortcode-arrow\" width=\"20\" height=\"20\" viewbox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n                <path d=\"M5 8L10 13L15 8\" stroke=\"var(--text)\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n            <\/svg>\r\n            <\/div>\r\n            <\/div>\r\n\r\n        <!-- OVERLAY (positioned; interactive surface) -->\r\n        <div class=\"trp-language-switcher trp-ls-dropdown trp-shortcode-switcher trp-shortcode-overlay trp-open-on-hover\"\r\n             role=\"navigation\"\r\n             aria-label=\"Website language selector\"\r\n             data-no-translation\r\n>\r\n                <div class=\"trp-current-language-item__wrapper\">\r\n        <div class=\"trp-language-item trp-language-item__default trp-language-item__current\" data-no-translation role=\"button\" aria-expanded=\"false\" tabindex=\"0\" aria-label=\"Change language\" aria-controls=\"trp-shortcode-dropdown-6a8b96d92a5d4\"><img decoding=\"async\" src=\"https:\/\/files.forever-tuning.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/en_US.svg\" class=\"trp-flag-image\" alt=\"\" role=\"presentation\" loading=\"lazy\" \/><span class=\"trp-language-item-name\">EN<\/span><\/div>                    <svg class=\"trp-shortcode-arrow\" width=\"20\" height=\"20\" viewbox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n                <path d=\"M5 8L10 13L15 8\" stroke=\"var(--text)\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\r\n            <\/svg>\r\n            <\/div>\r\n    \r\n            <div class=\"trp-switcher-dropdown-list\"\r\n                 id=\"trp-shortcode-dropdown-6a8b96d92a5d4\"\r\n                 role=\"group\"\r\n                 aria-label=\"Available languages\"\r\n                 hidden\r\n inert\r\n>\r\n                                                            <a class=\"trp-language-item\" href=\"https:\/\/files.forever-tuning.com\/en\/wp-json\/wp\/v2\/pages\/6442\" title=\"IT\">\r\n                            <img decoding=\"async\" src=\"https:\/\/files.forever-tuning.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/it_IT.svg\" class=\"trp-flag-image\" alt=\"\" role=\"presentation\" loading=\"lazy\" \/>                                                            <span class=\"trp-language-item-name\" data-no-translation>IT<\/span>\r\n                                                                                <\/a>\r\n                                                <\/div>\r\n        <\/div>\r\n\r\n    <\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"ecu-right\">\r\n\r\n<div class=\"ecu-creditbox\">\r\n<span class=\"ecu-credit-icon\">\ud83d\udcb0<\/span>\r\n<span class=\"ecu-credit-text\"><\/span>\r\n<\/div>\r\n\r\n<!-- CART -->\r\n<div class=\"ecu-cart\">\r\n<span class=\"ecu-cart-icon\">\ud83d\uded2<\/span>\r\n<span class=\"ecu-cart-count\">0<\/span>\r\n\r\n<div class=\"ecu-cart-dropdown\">\r\n<div class=\"ecu-cart-content\">Caricamento...<\/div>\r\n\r\n<div class=\"ecu-cart-footer\">\r\n<a href=\"\/en\/checkout\/\" class=\"ecu-checkout-btn\">Go to checkout<\/a>\r\n\r\n<a href=\"#\" class=\"ecu-clear-cart\">\ud83d\uddd1\ufe0f Empty cart<\/a>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n<!-- BELL -->\r\n<div class=\"notif-wrapper\">\r\n<span class=\"ecu bell notif-toggle\">\r\n\ud83d\udd14\r\n<\/span>\r\n\r\n<div class=\"notif-dropdown\">\r\n<div class=\"notif-header\">Notifications<\/div>\r\n<div class=\"notif-body\">Nessuna notifica<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<!-- BUTTON -->\r\n<a href=\"\/en\/buy-credit\/\" class=\"ecu-buy\">Buy Credit<\/a>\r\n\r\n<\/div>\r\n\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87465fb e-con-full e-flex e-con e-parent\" data-id=\"87465fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66d4311 elementor-widget elementor-widget-heading\" data-id=\"66d4311\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund Policy, Privacy and File Usage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f07d24 elementor-widget elementor-widget-text-editor\" data-id=\"9f07d24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Refund Policy<\/b><\/h2><p>Files Forever Tuning offers customized digital services for ECU and TCU file modifications and other custom-made digital products. Due to the customized nature of the services offered, all orders are considered final and non-refundable once the file processing begins or after delivery. The customer is required to carefully verify the information entered and submit the correct original file before placing the order. If an error is found that is attributable to our work, the file will be corrected free of charge until the problem is resolved. Refunds and liability for problems resulting from incorrect original files, third-party modifications, hardware failures, incorrect installation, or improper use of the provided file will not be accepted. By placing an order, the customer acknowledges having read and fully accepted this policy.<\/p><h2><b>Privacy Policy<\/b><\/h2><p>Files Forever Tuning respects the privacy of its customers and processes personal data exclusively for order management, provision of requested services, customer support, and administrative and tax compliance as required by law. The data collected is not sold or transferred to third parties for commercial purposes and is protected by appropriate security measures. Personal information will be retained only for the time necessary to provide services and comply with legal obligations. For any inquiries regarding your personal data or to receive assistance, please contact us at\u00a0<b><a href=\"mailto:info@files.forever-tuning.com\" target=\"_blank\" rel=\"noopener\">info@files.forever-tuning.com<\/a><\/b>.<\/p><h2><b>Acceptance of the Conditions<\/b><\/h2><p>By making a purchase on Files Forever Tuning, the customer confirms that he or she has read, understood, and fully accepted this Refund and Privacy Policy, and undertakes to use the purchased files in compliance with applicable laws and under his or her own sole responsibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\ud83d\udc4b Welcome back, \u2709\ufe0f \ud83d\udcb0 \ud83d\uded2 0 Caricamento&#8230; Vai al checkout \ud83d\uddd1\ufe0f Svuota carrello \ud83d\udd14 Notifiche Nessuna notifica Buy Credit Politica di Rimborso, Privacy e utilizzo dei File Politica di Rimborso Files Forever Tuning offre servizi digitali personalizzati relativi alla modifica di file ECU, TCU e ad altri prodotti digitali realizzati su richiesta del cliente. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-6442","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/files.forever-tuning.com\/en\/wp-json\/wp\/v2\/pages\/6442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/files.forever-tuning.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/files.forever-tuning.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/files.forever-tuning.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/files.forever-tuning.com\/en\/wp-json\/wp\/v2\/comments?post=6442"}],"version-history":[{"count":43,"href":"https:\/\/files.forever-tuning.com\/en\/wp-json\/wp\/v2\/pages\/6442\/revisions"}],"predecessor-version":[{"id":6577,"href":"https:\/\/files.forever-tuning.com\/en\/wp-json\/wp\/v2\/pages\/6442\/revisions\/6577"}],"wp:attachment":[{"href":"https:\/\/files.forever-tuning.com\/en\/wp-json\/wp\/v2\/media?parent=6442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}